How do heat pumps work?

Heat pumps transfer heat from one place to another using refrigerant. In winter, they extract heat from outdoor air (even when it's cold) and move it indoors. In summer, they reverse the process, removing heat from your home and releasing it outside. This makes them highly efficient for both heating and cooling.

Are heat pumps effective in Toronto's cold winters?

Yes! Modern heat pumps are designed to work efficiently even in cold climates. Many models operate effectively down to -25°C (-13°F). For extremely cold days, we can install a hybrid system that combines a heat pump with a backup furnace, ensuring you always have reliable heat.

How much can I save with a heat pump?

Heat pumps can reduce heating costs by 30-50% compared to traditional electric heating, and 20-40% compared to gas furnaces. The exact savings depend on your current system, home insulation, and local energy rates. Our technicians can provide a detailed savings estimate for your specific situation.

What's the difference between air-source and ground-source heat pumps?

Air-source heat pumps extract heat from outdoor air and are more affordable to install. Ground-source (geothermal) heat pumps use the stable temperature underground and are more efficient but require more installation work. For most Toronto homes, air-source heat pumps offer the best balance of cost and efficiency.

How long do heat pumps last?

With proper maintenance, heat pumps typically last 15-20 years. Regular annual maintenance helps maximize lifespan and efficiency. Our maintenance plans ensure your heat pump stays in optimal condition year-round.

Do heat pumps require ductwork?

Not necessarily! Heat pumps are available in both ducted and ductless (mini-split) configurations. Ductless systems are perfect for homes without existing ducts, additions, or rooms that need individual temperature control. We can help you choose the best option for your home.

Are there rebates available for heat pump installation?

Ontario's Home Renovation Savings Program offers rebates of up to $7,500 on qualifying cold-climate heat pump installations, with the largest rebates going to homes currently heated by oil, propane, or electricity. Natural gas homes may qualify for a smaller amount. The heat pump must appear on NRCan's qualified cold-climate list. Check the program details and confirm eligibility before purchasing.

How noisy are heat pumps?

Modern heat pumps are very quiet, typically operating at 50-60 decibels (similar to a normal conversation). Outdoor units are designed with noise-reduction features, and indoor units are whisper-quiet. We can help you choose models with the lowest noise ratings if that's a concern.

Heat Pump Installation & Repair Services in Toronto

As an authorized Unilux HVAC partner, Imperial Heating offers high-efficiency heat pump solutions — including Unilux water source, geothermal, and hybrid heat pumps for condos, high-rises, hotels, and hospitality buildings. We retrofit all Unilux versions (Version A through Version 4) and provide seamless heating and cooling for consistent year-round comfort across Toronto and the GTA.

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Heat Pump Services

Expert heat pump installation and repair for Toronto homes and commercial buildings.

Heat Pump Installation

Expert heat pump sizing, installation, and configuration for optimal performance and energy efficiency.

Heat Pump Repair

Skilled repair services for all makes and models of heat pumps. Fast diagnosis and reliable solutions.

Year-Round Comfort

One system provides both heating in winter and cooling in summer, eliminating the need for separate systems.

Energy Savings

Lower your utility bills significantly compared to conventional heating and cooling systems.

Eco-Friendly

Reduce your carbon footprint with energy-efficient heat pump technology.

Versatile Installation

Available in ducted and ductless configurations to suit any home layout.

Authorized Dealer

Heat Pumps We Install

Cold-climate and standard heat pumps we install most across Toronto and the GTA — heating and cooling in one system. Every specification below is published by the manufacturer.

Mitsubishi Electric FX-Series Hyper-Heat ductless heat pump

Mitsubishi FX (Hyper-Heat)

M-Series FX · Ductless · Hyper-Heat · ENERGY STAR®

29.9

SEER2

Cold-climate ductless heat pump that holds full heat to -23°C and runs to -30°C — heating and cooling for homes without ducts or for hard-to-heat rooms.

ENERGY STAR® Certified

Model: MUZ-FX12NLHZ + MSZ-FX12NL
Series: M-Series FX (Hyper-Heating H2i)
Cooling efficiency: 29.9 SEER2 (9k model: 33.1)
Heating efficiency: 12.4 HSPF2
Cold-climate: 100% heat at -23°C · operates to -30°C
Type: Variable-speed inverter (ductless)
Indoor sound: 21 – 42 dB(A)
Refrigerant: R-454B (low-GWP)
Capacity: 12,000 BTU/h · single-zone (multi-zone available)
Warranty: 10-year compressor & parts (with registration)
Certifications: ENERGY STAR® Certified

KeepRite Ion 23

Ion™ 23 · Variable-speed · ENERGY STAR®

up to 23

SEER2

Canadian-built variable-speed cold-climate heat pump — heats down to -13°F (-25°C) with top-tier efficiency on the new R-454B refrigerant.

ENERGY STAR® Certified

Model: C5H3V (Ion™ 23)
Cooling efficiency: Up to 23 SEER2
Heating efficiency: Up to 12 HSPF2
Compressor: Fully variable-speed (20–100%)
Cold-climate: Heating operation down to -13°F (-25°C)
Sound level: As low as 55 dB
Refrigerant: R-454B (low-GWP)
Sizes: 2 – 5 tons
Compressor warranty: 10-year limited
Parts warranty: 10-year (with registration)
Certifications: ENERGY STAR® Qualified

York YZV (Affinity)

Affinity™ · Variable-capacity · ENERGY STAR® Most Efficient

19+

SEER2

York's premium inverter heat pump — variable capacity for quiet, precise year-round comfort and a lifetime compressor warranty.

ENERGY STAR® Certified

Model: YZV (Affinity)
Cooling efficiency: 19+ SEER2 (up to 21 SEER)
Heating efficiency: 9.0 HSPF2
Compressor: Variable-capacity (variable-speed scroll)
Sound level: As low as 54 dBA
Refrigerant: R-410A
Sizes: 2 – 5 tons
Compressor warranty: Lifetime limited
Parts warranty: 10-year limited (with registration)
Certifications: ENERGY STAR® Most Efficient

Lennox EL16KP1

Elite® Series · Single-stage · ENERGY STAR®

up to 17

SEER2

An efficient single-stage heat pump on the new R-454B refrigerant — a strong-value year-round heating-and-cooling upgrade.

ENERGY STAR® Certified

Model: EL16KP1
Series: Elite® Series
Cooling efficiency: 16.8 – 17 SEER2
Heating efficiency: 8.5 HSPF2
Cooling stage: Single-stage
Sound level: As low as 71 dB
Refrigerant: R-454B (low-GWP)
Sizes: 1.5 – 5 tons
Compressor warranty: 10-year limited
Parts warranty: 5-year (10-year with registration)
Certifications: ENERGY STAR® qualified

Kepler LUXE (Ultra Heat)

LUXE · Inverter · Cold-climate

up to 18

SEER2

Kepler's premium inverter cold-climate heat pump, rated to keep heating down to -30°C — a value-priced Canadian option.

Series: LUXE (Ultra Heat)
Cooling efficiency: Up to 18 SEER2 (16.3 @ 3-ton)
Heating efficiency: 9.5 HSPF2 (3-ton, Region IV)
Compressor: Inverter-driven (1% increments)
Cold-climate: Ultra Heat — rated to -30°C
Sound level: 62 – 65 dB(A)
Refrigerant: R-410A
Sizes: 1.5 – 5 tons (18k – 60k BTU)
Warranty: 10-year compressor & parts (12-year via authorized dealer)

Trane XR16 Heat Pump

XR Series · Two-stage

up to 16.2

SEER2

Trane's reliable two-stage heat pump with a Climatuff® compressor — steady year-round comfort, often paired with a furnace for cold snaps.

Model: 4TWR6 (XR16 Heat Pump)
Cooling efficiency: Up to 16.2 SEER2
Heating efficiency: Up to 8.1 HSPF2
Compressor: Two-stage Climatuff®
Sound level: 72 dB(A) (74 on 5-ton)
Refrigerant: R-410A
Sizes: 2 – 5 tons
Compressor warranty: 10-year (registered)
Parts warranty: 10-year (registered)

Payne

Payne PH5SAN5

PH5SAN5 · Single-stage

up to 16.5

SEER2

Payne's value single-stage heat pump on the new R-454B refrigerant — dependable, budget-friendly year-round comfort.

Model: PH5SAN5
Cooling efficiency: Up to 16.5 SEER2
Heating efficiency: Up to 8.1 HSPF2
Cooling stage: Single-stage scroll
Sound level: As low as 70 dB
Refrigerant: R-454B (low-GWP)
Sizes: 1.5 – 5 tons
Parts warranty: 10-year limited (with registration)

Not sure which system fits your home? We size every unit with a proper Manual J load calculation — no guesswork, no oversizing.

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Specifications published by each manufacturer. Additional sizes, brands, and models available — ask us for the best match for your home.

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24/7 emergency repairs — no overtime charges

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Why Choose Heat Pumps?

Year-Round Comfort

One system provides both heating in winter and cooling in summer, eliminating the need for separate systems.

Energy Savings

Lower your utility bills significantly compared to conventional heating and cooling systems.

Eco-Friendly

Reduce your carbon footprint with energy-efficient heat pump technology.

Low Maintenance

Heat pumps require minimal maintenance and have fewer moving parts than traditional HVAC systems.

Long Lifespan

Quality heat pumps can last 15-20 years with proper maintenance and care.

All Heat Pump Brands Serviced

Don't see your brand? We service all makes and models. Call (647) 852-2359.

As your dedicated Toronto HVAC company, Imperial Heating installs and services heat pumps across Toronto's downtown core, midtown, east end, and all GTA communities. Our Unilux partnership makes us the go-to choice for condo and high-rise heat pump retrofits.

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Get answers to common questions about heat pump installation, operation, and benefits.

Related Services

Ductless Mini-Split

Zone-based heating and cooling without ductwork.

Heating Services

Full heating installation, repair, and maintenance for Toronto homes.

Cooling Services

Air conditioning repair, installation, and maintenance.

Rebates

Qualifying cold-climate heat pumps may be eligible for up to $7,500 through Ontario's Home Renovation Savings Program.

Financing

Flexible payment options including lease-to-own with $0 down.

Toronto Service Area

Heat pump installation across Toronto and the GTA.

Ready for Year-Round Comfort?

Call Imperial Heating Toronto today at (647) 852-2359 or schedule your appointment online. We serve Toronto, Oakville, Richmond Hill, and all GTA areas.

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